Write to us
A question before you start, an installation problem, a refund request: we answer in under an hour, 9am – 11pm, 7 days a week.
What we'll answer quickly
An installation problem on your device, a profile that won't lock, an invoice, a cancellation, a refund request within 30 days: those are requests we handle straight away.
What we won't be able to do
Remove your lock faster than the 72-hour delay. That delay is the heart of the product: if support could bypass it, one message on a weak evening would undo everything. We will not make an exception, however hard you push — and that is precisely what you came to buy.
We also can't tell you what you looked at: we keep no browsing history whatsoever. That isn't a stance, it's a technical impossibility.
Claiming the $100 bet
Write to us at contact@selfcntrl.com describing the method you used to remove the filter. The conditions are set out in the refund policy.
Data protection
For any request to access, correct or delete your data, the same address is enough. We answer within one month at the very most, as European regulation requires — in practice, far sooner.